All County NEO Property Management
Property Management Reviews

Listen360 10 of 10

Personal contact with the staff.

Listen360 10 of 10

Everything

Listen360 10 of 10

I've enjoyed and is still enjoying my home. Professional and workable is how I describe the staff. Absolutely no complaints.

Listen360 10 of 10

I like where I live I like to know that when I need something I can just call I wish that the washer was fixed where I live that's the only thing that gets to me

Listen360 9 of 10

I like the convenience of being able to pay my rent online or by U. S. Mail.

Listen360 10 of 10

I have had nothing but pleasant interactions with the owner of All County NEO Property Management. He has taken so much time to explain things to me and help me. Customer service is excellent and I would highly recommend them.

Listen360 10 of 10

Everyone is very helpful. I also like that issues are addressed in a timely manner so that tenants are happy as well. Easy to work with, and responds quickly to questions that I have.

Listen360 10 of 10

Great services. Have peace of mind with Neo Property Managing my house.

Listen360 9 of 10

I like your property managers and your website

Listen360 10 of 10

Everyone has been very helpful when I have needed assistance. I am a very low maintenance tenant. I only call when absolutely necessary and the few times I have had to call the issue has always been settled quickly and easily.

Listen360 10 of 10

Doc sign, the team work.

Listen360 10 of 10

Everything!

Listen360 10 of 10

Great follow through and easy to work with. Roy and Matt are awesome!

Listen360 10 of 10

Good overall service.

Listen360 10 of 10

Everything

Listen360 10 of 10

The plumber was professional and completed the repair in a timely manner. I appreciate the communication between the management team, the plumber, and myself. Thank you

Listen360 9 of 10

You work diligently to resolve issues and have very good communication involving them.

Listen360 10 of 10

Communication, quick response and friendly staff

Listen360 10 of 10

Prompt responses. Great weeding out bad renters before they get in the door. Great supporting services like lawn mowing and washing and cleaning. Everything gets explained properly. Repair services are great too.

Listen360 10 of 10

The secretary sent me a card to pay my rent . i was having trouble with the app a LOT OF TROUBLE because im old school im not a computer person. I love her for sending me that card don't remember her name BUT I LOVE HER....

Listen360 10 of 10

The best service I have experienced

Listen360 10 of 10

Take care of things in a timely manner....very dependable and friendly.

Listen360 10 of 10

Great Customer service. Response times are good. All County NEO is a very good property management company

Listen360 10 of 10

I have been with All County Neo Property Management for 2 years and have been enjoyed their professional services. The services perform as stated in the contract. No issue with tenant. I highly recommend this firm to out-of-state investors.

Listen360 9 of 10

Management has been proactive and attentive to the investor/owner's needs.

Listen360 10 of 10

Fast and on time

Listen360 9 of 10

Good company to work with. People concerned are caring and timely response.

Listen360 10 of 10

Best service all around good company

Listen360 10 of 10

I have been very pleased (and relieved) with the services provided by All County NEO Property Management. I would highly recommend them - and have!

Listen360 10 of 10

They are the absolute best. I love their team.

Listen360 10 of 10

Always on top of their game. Take the worry out of property management. I can focus on what is really important in my life...my family.

Listen360 9 of 10

I like the personalized service and the fact the staff follows through on their commitments. I also appreciate how the staff takes ownership of issues when I call them to their attention.

Listen360 10 of 10

They are there to answer questions & concerns for landlords. Very friendly staff.

Listen360 9 of 10

All County has found the best possible tenants for our properties and makes my life 10 times easier from the collection of rent to, getting maintenance done when we cant get to it to the finding of tenants just all around amazing. The only thing I would possibly stress is maybe getting a help desk portal, or something where the owners can ask a question and it get's distributed to multiple people. Generally I look over the statements to our properties every month and if there's an expense that I don't recognize I will email about it and if I see that rent isn't what it should be then I look into that as well. Many times we've had a heads up about these situations in advance mainly Rob, Matt and Britney have reached out (great job all!). Occasionally I believe my emails get lost or remain unanswered. I want to stress: I am in a high stress, high demand service industry and the requests for information and emails at my own job are constant and I forget something weekly if not daily so I definitely get it. So please take my criticism just as something helpful to work towards. We wouldn't be able to own properties without All County and I cannot stress how grateful we are for your services, you all really do, do an outstanding job. Thank you! Sincerely, James Marshall Sons of Thunder Properties LLC

Listen360 10 of 10

Kind staff, easy website navigation, and transparent services!

Listen360 10 of 10

Every time I call I get a hold of somebody everyone I talk to is friendly and courteous and professional you guys do a great job you’re the only people I wanna use in the Ohio area

Listen360 10 of 10

Great Service. Do not have to worry about my property or management of it.

Listen360 10 of 10

Everything and good advice

Listen360 10 of 10

The entire team is very helpful. I am a new investor, and I am out of state. I have had numerous questions that Rob and Gaby have responded to, in a timely manner. I know my properties are in good hands.

Listen360 10 of 10

Very nice people and professionals

Listen360 10 of 10

HE ALWAYS HELP WHEN I HAVE COME ACROSS ISSUES. IF HE DID NOT KNOW THE ANSWER AT THE TIME HE WILL GET BACK AT A TIMELY PACT.

Listen360 10 of 10

Very good people to work with. Roy is always helpful explaining the statements & the rest of the crew does a good job at getting things done.

Listen360 9 of 10

They are very responsive to requests made.

Listen360 10 of 10

They are professional while friendly. They are also resourceful in addition to be customer focused.

Listen360 10 of 10

Great management service

Listen360 10 of 10

Very professional yet understanding staff to assist with any issues that may arise

Listen360 10 of 10

Never had an issue every time I had a maintenance request they did there best to solve it as quickly as they could

Listen360 9 of 10

Easy to communicate. Everyone in the office is super nice and helpful. Been very happy with our experience so far

Listen360 10 of 10

Friendly management and reasonable prices.

Listen360 9 of 10

Prompt & personal!

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