All County NEO Property Management
Property Management Reviews
Personal contact with the staff.
I've enjoyed and is still enjoying my home. Professional and workable is how I describe the staff. Absolutely no complaints.
I like where I live I like to know that when I need something I can just call I wish that the washer was fixed where I live that's the only thing that gets to me
I like the convenience of being able to pay my rent online or by U. S. Mail.
I have had nothing but pleasant interactions with the owner of All County NEO Property Management. He has taken so much time to explain things to me and help me. Customer service is excellent and I would highly recommend them.
Everyone is very helpful. I also like that issues are addressed in a timely manner so that tenants are happy as well. Easy to work with, and responds quickly to questions that I have.
Great services. Have peace of mind with Neo Property Managing my house.
I like your property managers and your website
Everyone has been very helpful when I have needed assistance. I am a very low maintenance tenant. I only call when absolutely necessary and the few times I have had to call the issue has always been settled quickly and easily.
Doc sign, the team work.
Great follow through and easy to work with. Roy and Matt are awesome!
Good overall service.
The plumber was professional and completed the repair in a timely manner. I appreciate the communication between the management team, the plumber, and myself. Thank you
You work diligently to resolve issues and have very good communication involving them.
Communication, quick response and friendly staff
Prompt responses. Great weeding out bad renters before they get in the door. Great supporting services like lawn mowing and washing and cleaning. Everything gets explained properly. Repair services are great too.
The secretary sent me a card to pay my rent . i was having trouble with the app a LOT OF TROUBLE because im old school im not a computer person. I love her for sending me that card don't remember her name BUT I LOVE HER....
The best service I have experienced
Take care of things in a timely manner....very dependable and friendly.
Great Customer service. Response times are good. All County NEO is a very good property management company
I have been with All County Neo Property Management for 2 years and have been enjoyed their professional services. The services perform as stated in the contract. No issue with tenant. I highly recommend this firm to out-of-state investors.
Management has been proactive and attentive to the investor/owner's needs.
Fast and on time
Good company to work with. People concerned are caring and timely response.
Best service all around good company
I have been very pleased (and relieved) with the services provided by All County NEO Property Management. I would highly recommend them - and have!
They are the absolute best. I love their team.
Always on top of their game. Take the worry out of property management. I can focus on what is really important in my life...my family.
I like the personalized service and the fact the staff follows through on their commitments. I also appreciate how the staff takes ownership of issues when I call them to their attention.
They are there to answer questions & concerns for landlords. Very friendly staff.
All County has found the best possible tenants for our properties and makes my life 10 times easier from the collection of rent to, getting maintenance done when we cant get to it to the finding of tenants just all around amazing. The only thing I would possibly stress is maybe getting a help desk portal, or something where the owners can ask a question and it get's distributed to multiple people. Generally I look over the statements to our properties every month and if there's an expense that I don't recognize I will email about it and if I see that rent isn't what it should be then I look into that as well. Many times we've had a heads up about these situations in advance mainly Rob, Matt and Britney have reached out (great job all!). Occasionally I believe my emails get lost or remain unanswered. I want to stress: I am in a high stress, high demand service industry and the requests for information and emails at my own job are constant and I forget something weekly if not daily so I definitely get it. So please take my criticism just as something helpful to work towards. We wouldn't be able to own properties without All County and I cannot stress how grateful we are for your services, you all really do, do an outstanding job. Thank you! Sincerely, James Marshall Sons of Thunder Properties LLC
Kind staff, easy website navigation, and transparent services!
Every time I call I get a hold of somebody everyone I talk to is friendly and courteous and professional you guys do a great job you’re the only people I wanna use in the Ohio area
Great Service. Do not have to worry about my property or management of it.
Everything and good advice
The entire team is very helpful. I am a new investor, and I am out of state. I have had numerous questions that Rob and Gaby have responded to, in a timely manner. I know my properties are in good hands.
Very nice people and professionals
HE ALWAYS HELP WHEN I HAVE COME ACROSS ISSUES. IF HE DID NOT KNOW THE ANSWER AT THE TIME HE WILL GET BACK AT A TIMELY PACT.
Very good people to work with. Roy is always helpful explaining the statements & the rest of the crew does a good job at getting things done.
They are very responsive to requests made.
They are professional while friendly. They are also resourceful in addition to be customer focused.
Great management service
Very professional yet understanding staff to assist with any issues that may arise
Never had an issue every time I had a maintenance request they did there best to solve it as quickly as they could
Easy to communicate. Everyone in the office is super nice and helpful. Been very happy with our experience so far
Friendly management and reasonable prices.
Prompt & personal!
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